Radio City Music Hall New York
Radio City Music Hall, located in Midtown Manhattan, New York, is a world-famous entertainment venue known for its grandeur and extravagance. Since opening in 1932, the iconic art deco-style building has hosted countless concerts, shows, movie premieres, and award ceremonies. It is considered a cultural landmark and an important symbol of New York’s entertainment industry.
Radio City Music Hall was built as part of the Rockefeller Center complex, a massive construction project that was designed to revitalize Midtown Manhattan in the early 1930s. The venue was the brainchild of John D. Rockefeller Jr., who wanted to create a luxurious theater that would offer the best in entertainment and technology. He hired the architectural firm of Edward Durell Stone and Donald Deskey to design the building, which would ultimately cost $8 million to construct.
The theater’s design was influenced by the Art Deco movement, which was popular at the time. The exterior of the building features smooth, curved lines and geometric shapes, while the interior is adorned with intricate decorations and lavish furnishings. The theater’s centerpiece is the Great Stage, which is 60 feet wide and 100 feet deep, making it one of the largest indoor stages in the world. The stage is framed by a proscenium arch that stands 60 feet high and 100 feet wide. The arch is adorned with a striking mural by artist Stuart Davis, which depicts a musical composition in bold colors.
The theater’s seating capacity has changed over the years, but it currently holds around 6,000 people. The venue is famous for its spacious seating arrangements and excellent sightlines. The seats are arranged in a semi-circle around the stage, ensuring that every audience member has an unobstructed view of the performance.
Radio City Music Hall has a rich history of hosting a wide variety of performances. During its early years, the theater hosted elaborate stage shows featuring the Rockettes, a dance troupe that has become synonymous with the venue. The Rockettes are known for their high kicks and synchronized dance routines, which have thrilled audiences for decades. The theater also hosted concerts by some of the biggest names in music, including Frank Sinatra, Elvis Presley, and the Rolling Stones.
In addition to live performances, Radio City Music Hall has been the site of many movie premieres and special events. The theater’s grandeur and elegance make it a popular destination for high-profile events, such as the Academy Awards, which were held at the venue in 1979 and 1980. The theater has also been the site of numerous television shows and specials, including the annual Christmas Spectacular, which features the Rockettes and is broadcast nationwide.
Despite its long history and many successes, Radio City Music Hall has not been immune to financial challenges. In the 1970s, the theater was nearly shut down due to declining ticket sales and rising costs. However, a grassroots campaign by supporters of the venue helped save it from closure. The theater underwent a major renovation in the late 1970s, which restored its original grandeur and helped ensure its continued success.
Today, Radio City Music Hall is one of the most iconic entertainment venues in the world. Its grandeur and elegance make it a popular destination for tourists and locals alike. The theater’s rich history and many successes have cemented its place as an important symbol of New York’s entertainment industry. The venue continues to host a wide variety of performances and events, ensuring that its legacy will endure for years to come.
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Contact
Opening Hours
FAQ's
When is the Box Office open?
Standard Hours: Box Office is open Monday through Saturday from 10:00am to 6:00pm. Additional Hours: During all events, the box office will remain open 1 hour after the event begins. For events on Sunday, the box office will be open NOON until 1 hour after show time. Hours vary November – December, so check back for additional hours of operation.
How will I get my tickets?
To facilitate contactless entry, digital tickets are accepted and all guests should download the Ticketmaster App before they arrive to display their ticket.
Do I need to have a smartphone to display my ticket to enter the event? Can I show more than one ticket on the same phone?
Yes, digital tickets will need to be presented on your smartphone via the Ticketmaster App, which should be downloaded in advance. Guests can display more than one ticket on the same smartphone.
Will there be ADA seats available?
Accessible seating for those eligible to purchase tickets may be secured by contacting the Madison Square Garden Disabled Services Department at 888-609-7599, Monday through Friday during normal business hours.
Can I transfer my ticket to someone else?
Tickets can be transferred via the Ticketmaster App.
What is the refund policy? How do I request a refund?
You can contact Guest Relations at: 212-465-6225 or [email protected] regarding the refund policy for your specific event or for any additional questions regarding event policies.
What can we expect with regard to safety protocols at Radio City Music Hall?
You can expect protocols such as cashless transactions, MERV-13 air filters, “always on” cleaning of high touch surfaces, and the use of EPA approved cleaning products.
Do I need to follow protocols while in attendance at Radio City Music Hall?
Yes. Guests who are permitted entry to Radio City Music Hall, and subsequently refuse to comply with or violate our policies, will be asked to leave and their tickets will not be refunded.
Where will I enter Radio City Music Hall?
Your digital ticket will have information on which entrance to use based on your seating location, and we ask all guests to please use your recommended entrance location.
Can I bring a bag?
Radio City Music Hall asks all guests to arrive early and travel light. Bags must fit comfortably under your seat, and oversized bags larger than 22” x 14” x 9” are prohibited. Radio City Music Hall does not provide an area to check bags, coats or any other personal belongings. For guests with additional needs, please contact Guest Relations at: 212-465-6225 or [email protected].
Will merchandise be available for purchase?
Merchandise may be available for purchase at your event. We are offering cashless options for merchandise transactions, using credit cards or mobile payment, including Google Pay and Apple Pay.
Will food and beverage be available for purchase?
Food and beverage is available for purchase. Please note that we have cashless options for food and beverage transactions, allowing you to use your credit card or mobile payment, including Google Pay and Apple Pay.
Can I still use cash to make in-venue food and beverage and/or merchandise purchases at Radio City Music Hall?
Yes. As part of our health and safety protocols we are offering cashless transaction options for all in-venue purchases, however cash is also accepted at several designated locations in Radio City Music Hall.
Will restrooms be accessible throughout the venue?
Restrooms are available in multiple locations throughout Radio City Music Hall. We have made a number of modifications as part of our comprehensive health and safety protocols to our restrooms, including extensive deep cleaning.
What if I have more questions?
If you have any additional questions please feel free to reach out to Guest Relations at: 212-465-6225 or [email protected]. *Please note that government mandates, venue protocols and event requirements are subject to change, so be sure to continue to check back for the latest information.
Alcohol Serving and Consumption
For most events at Radio City Music Hall, alcoholic beverages are available for purchase. Radio City Music Hall staff is trained in the nationally recognized T.E.A.M. (Techniques for Effective Alcohol Management) Training program for responsible alcohol management. All guests may be required to show ID to purchase alcohol. Guests are not permitted to bring in alcoholic beverages from outside and may not leave with alcohol purchased inside Radio City. Management reserves the right to refuse the sale of alcohol to any guest. Please be aware that it is the policy of MSG Entertainment to require all guests who appear to be forty (40) years of age or younger to present a valid form of ID with proof of age in order to purchase alcoholic beverages at Madison Square Garden, Radio City Music Hall, The Beacon Theatre or The Chicago Theatre. Pursuant to applicable State law, we accept only the following forms of identification: A valid driver’s license or non-driver identification card issued by the United States Government, a State Government, Commonwealth, Possession or Territory of the United States or a Provincial Government of Canada (except Canadian ID other than a valid passport will not be accepted at the Chicago Theatre) A valid passport A valid U.S. military ID
Animals
We love animals as much as you do, however, only service animals are permitted inside Radio City Music Hall. Please visit our Disabled Services page for our rules and regulations.
Bag Policy
Radio City Music Hall asks all guests to arrive early and travel light. Bags must fit comfortably under your seat, and oversized bags larger than 22” x 14” x 9” are prohibited. Radio City Music Hall does not provide an area to check bags, coats or any other personal belongings. For guests with additional needs, please contact Guest Relations at: 212-465-6225 or [email protected].
Cameras/Photography
We want you to be able to re-live the epic experiences you have at our venues, however, camera equipment can get in the way of your fellow fan’s enjoyment. To respect all our guest’s experiences, video cameras, monopods, tripods, selfie sticks, audio recording devices and professional cameras (those including telephoto or zoom lenses) will not be permitted inside Radio City Music Hall. There are also instances when the artist prefers to perform in a phone-free environment; meaning cellphones, smart watches, cameras and recording devices will be prohibited. For the Christmas Spectacular: For the safety of the performers and animals and as a courtesy to your fellow patrons, please refrain from cell phone use, including photographing, filming, or texting. Silence and put away all cell phones for the duration of the show.
Christmas Spectacular Starring the Radio City Rockettes® Presented by Chase
Embraced by generations of families, the Christmas Spectacular Starring the Radio City Rockettes is a one-of-a-kind tradition where the magic of Christmas in New York comes alive. The production features stunning Rockettes dance numbers, magnificent costumes and state-of-the-art technology.
Code of Conduct
Guests shall be respectful of others around them. – Guests shall avoid blocking the view of other guests. – During some concerts, the artists may request that guests be permitted to stand immediately in front of their seats during the entirety of the performance. On those occasions, standing guests shall continue to be respectful of others around them and avoid blocking the view of other guests. – Guests shall not interfere with the event, the performers or the athletes in any way. – Guests shall refrain from using foul/offensive language, fighting, obscene gestures, throwing objects and engaging in other behavior detrimental to the experience of other guests. – Guests shall not stand on seats or any other building structure. – Guests shall not block the aisles. – Guests shall not occupy a seat or remain in an area for which they do not possess a valid ticket and shall provide their ticket upon request. – As required by the City of New York, guests shall not smoke anywhere in our facilities. – Guests who consume alcoholic beverages shall do so in a responsible manner. – Guests are encouraged to report inappropriate or offensive behavior to an Usher, Security Officer or Guest Experience Representative. – Guests shall comply with requests from arena staff regarding arena operational and emergency procedures. The Radio City Music Hall Staff has been trained to intervene when deemed necessary and to use their best discretion to help ensure that guests who ignore the Code of Conduct do not interfere with other guests’ ability to enjoy an event. Guests who violate the Code of Conduct may be subject to ejection without refund and, to the extent their conduct constitutes a violation of law, may be subject to arrest. We thank you for your cooperation.
Costume Policy
Costumes are permitted with some exceptions. For the safety and experience of all guests, full-face coverings are permitted only after clearing security and must be removed if requested by our security personnel. Large costumes or headpieces, as well as full face paint, fake weapons, and any other hazardous or distracting item determined at the sole discretion of our security personnel are NOT permitted.
Disabled Services
Meeting the needs of our guests with disabilities at Radio City Music Hall is a never-ending commitment—we want to make your visit with us an enjoyable and unforgettable experience. Please visit our Disabled Services page for a full range of our accommodations, programs and policies.
Emergency, In Case Of
Radio City Music Hall is committed to providing a safe and enjoyable atmosphere for all our guests. If there is an emergency, you can either call the security office at 212.465.6501.
