Sydney Zoo is a popular tourist attraction located in the suburb of Bungarribee, Blacktown, New South Wales, Australia. The zoo covers an area of 16.5 hectares, and it opened its doors to the public on December 7, 2019, after several years of planning and construction.
The Sydney Zoo was built with the aim of providing visitors with a unique and immersive experience that showcases the diversity of Australian wildlife. The zoo is home to over 2000 animals representing over 200 species, including some of Australia’s most iconic and endangered animals.
One of the standout features of the Sydney Zoo is its state-of-the-art exhibits. The zoo has designed its exhibits to provide visitors with an immersive and engaging experience that allows them to get up close and personal with the animals.
The exhibits at Sydney Zoo are divided into several zones, including the Australian Walkabout, the Primate Trail, the Big Cats Trail, and the Reptile and Nocturnal House. Each zone is designed to showcase a different group of animals and their natural habitats.
The Australian Walkabout is one of the most popular zones at Sydney Zoo. This exhibit showcases a variety of iconic Australian animals, including kangaroos, wallabies, koalas, and echidnas. Visitors can get up close and personal with these animals and even feed some of them under the guidance of zookeepers.
The Primate Trail is another popular zone at Sydney Zoo. This exhibit features a variety of primates, including lemurs, tamarins, and capuchin monkeys. Visitors can watch these animals as they play and interact with each other in a simulated natural habitat.
The Big Cats Trail is a must-visit for any animal lover. This exhibit features a variety of big cats, including lions, tigers, and cheetahs. Visitors can watch these majestic animals as they roam around their habitats and interact with each other.
The Reptile and Nocturnal House is another popular zone at Sydney Zoo. This exhibit features a variety of reptiles, including snakes, lizards, and turtles, as well as a variety of nocturnal animals, such as bats, owls, and sugar gliders. Visitors can explore the darkened rooms and see these animals in their natural habitat.
Sydney Zoo is also committed to conservation and education. The zoo has a dedicated conservation team that works to protect and conserve Australia’s unique wildlife. The zoo also offers a variety of educational programs and activities, including school excursions, animal encounters, and behind-the-scenes tours.
One of the standout features of the Sydney Zoo is its commitment to sustainability. The zoo has implemented a variety of sustainable practices, including the use of solar panels to power the zoo’s operations, rainwater harvesting to reduce water usage, and the use of sustainable materials in the construction of its exhibits.
In addition to its animal exhibits, Sydney Zoo also has a variety of facilities for visitors. The zoo has several cafes and restaurants, as well as picnic areas for visitors to enjoy a meal or a snack. There is also a gift shop where visitors can purchase souvenirs and other items.
Overall, Sydney Zoo is a must-visit for any animal lover or tourist visiting Sydney. The zoo provides visitors with an immersive and engaging experience that allows them to get up close and personal with some of Australia’s most iconic and endangered animals. With its commitment to conservation, education, and sustainability, Sydney Zoo is not only a great place to visit but also an important institution in the protection and conservation of Australia’s unique wildlife.
Another unique feature of Sydney Zoo is its Animal Adventures program. This program allows visitors to experience one-on-one encounters with some of the zoo’s animals, under the guidance of a zookeeper. Visitors can choose from a variety of Animal Adventures, such as feeding a kangaroo, meeting a meerkat, or interacting with a koala. This program provides visitors with a once-in-a-lifetime opportunity to get up close and personal with some of Australia’s most iconic animals.
Sydney Zoo is also committed to providing accessibility to all visitors. The zoo has a variety of facilities for visitors with disabilities, including wheelchair-accessible paths, audio-visual exhibits, and assistive listening devices. The zoo also offers free admission for carers accompanying visitors with disabilities.
Another exciting feature of Sydney Zoo is its events calendar. The zoo hosts a variety of events throughout the year, such as special animal encounters, educational workshops, and holiday-themed activities. These events provide visitors with an opportunity to learn more about the animals at the zoo and to interact with the zookeepers.
Sydney Zoo is also committed to research and innovation. The zoo has a dedicated research team that conducts scientific research on the animals at the zoo, as well as their natural habitats. The research conducted at Sydney Zoo is used to inform conservation efforts and to improve the care and management of the animals at the zoo.
In addition to its research efforts, Sydney Zoo is also committed to innovation in animal care. The zoo has implemented a variety of new and innovative animal care practices, such as the use of positive reinforcement training to encourage natural behaviors in the animals and the use of enrichment activities to improve the welfare of the animals.
One of the challenges facing modern zoos is the need to balance the entertainment value of the animals with their welfare and conservation. Sydney Zoo has taken a proactive approach to this challenge by implementing a variety of measures to ensure the welfare and conservation of the animals at the zoo.
The zoo has designed its exhibits to provide the animals with a simulated natural habitat that meets their needs and allows them to engage in natural behaviors. The zoo also provides the animals with a variety of enrichment activities, such as puzzle feeders and toys, to improve their welfare.
Sydney Zoo is also committed to conservation efforts both within the zoo and in the wild. The zoo has partnered with a variety of conservation organizations to support conservation efforts in Australia and around the world. The zoo also participates in breeding programs for endangered species, with the aim of reintroducing these animals into the wild.
In conclusion, Sydney Zoo is a unique and exciting tourist attraction that provides visitors with an immersive and engaging experience with some of Australia’s most iconic and endangered animals. With its commitment to conservation, education, and sustainability, Sydney Zoo is not only a great place to visit but also an important institution in the protection and conservation of Australia’s unique wildlife. The zoo’s innovative animal care practices and research efforts ensure the welfare and conservation of the animals at the zoo, while its partnerships with conservation organizations support conservation efforts both within the zoo and in the wild.
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FAQ's
What are your ticket prices?
See our ticket pricing page for more information.
Why do I have to choose a visit date and arrival time?
We are limiting numbers by day (capacity limits include daily member limits) and at each session to avoid excessive crowding, and to guarantee everyone has an amazing day out at our zoo.
What does arrival time mean?
The arrival time you select is the time you should arrive at the zoo between. There are no limits on how long you stay at the zoo once you arrive.
How can I change or reschedule my visit date?
Easy! You can reschedule up until 11.59pm the day before your visit date. Simply click here and enter your name and the reservation number from your email and select another available visit date.
Do you offer concession tickets?
We offer concession rates for the following: Full-time students (with photo ID showing a valid date or ability to login to school intranet to show current registration) Pension Card holders Seniors Card holders Health Care Card holders Visitors over the age of 65 (with drivers licence or passport) Valid identification must be provided at the ticket desk or express entry on arrival. Photo ID may also be required. Please have your cards ready for easy entry. These discounts are only available to the card holder, all other visitors (including other names on the card) will pay regular ticket prices.
I am a carer, do I get discounted entry?
We accept the companion card which grants free entry for carers if a concession ticket is purchased for the person being cared for.
How do I become a member?
Simply buy a membership online and enjoy all the benefits our members will receive. All Sydney Zoo members receive unlimited, express entry, 10% off food and beverage items, 10% off retail shop purchases, exclusive invites to events, FREE parking and no joining fee.
When does my membership start?
Your membership starts from the day you purchase your membership.
Will I receive a member card in the mail?
Our memberships are plastic free to help the environment! On your first visit you can present your booking confirmation email and for future visits you can show the digital member ticket in the ‘My Account’ portal, as long as you have made a return visit booking. This single barcode gives access to all members on your membership. Feel free to take a screenshot on your phone to keep it handy.
What sort of photo do I need to upload?
We recommend a passport/ portrait style photo for each individual member on the membership. Please refer to photo reference guidelines in the My Account portal.
What if I’ve lost my booking confirmation email?
You can access your member pass anytime by signing in to the My Account portal.
Do I need to book future visits?
We are limiting numbers by day (capacity limits include daily member limits) and at each session to avoid excessive crowding. This means that you’ll need to re-book future visits online in the My Account portal to ensure your spot and guarantee you have a great day out.
How do I edit my account details?
Simply log in to the My Account portal to update photos, member details, and your payment details.
How can I change my visit date?
Easy! Simply click here and enter your name and the reservation number from your email. Then simply select another available visit date.
How do I purchase an Unlimited Pass?
Simply buy an Unlimited Pass online, select the number of guests and the first date you plan on visiting Sydney Zoo.
What does the Unlimited Pass include?
An Unlimited Pass includes 12 months unlimited entry to Sydney Zoo, no joining fee and free parking (subject to terms and conditions).
When does my Unlimited Pass start?
Each Unlimited Pass is valid for 365 days from the date purchased.
What sort of photo do I need to upload?
We recommend a passport/ portrait style photo for each individual Unlimited Pass holder. Please refer to photo reference guidelines in the My Account portal.
What if I’ve lost my booking confirmation email?
You can access your Unlimited Pass anytime by signing in to the My Account portal.
Do I need to book future visits?
Yes. We are limiting numbers each day to avoid excessive crowding. This means that you’ll need to re-book future visits online via the My Account portal.
How do I edit my account details?
Simply log in to the My Account portal to update photos, contact details, and more.
How do I renew my membership?
All primary account holders will receive a notification via email and the member portal 30 days out from the Membership expiry date. Simply log in to your member portal during the last 30 days of your current membership and follow the prompts to renew.
Why have you increased the price of memberships?
Our Grand Opening special pricing promotion has now ended. Our annual membership represents great value and includes benefits like unlimited entry, FREE parking, 10% off food and retail purchases and exclusive member events and offers.
When will my renewed membership take effect?
Your renewed membership will take effect from the date of purchase. Any days remaining on your current membership will be added.
What happens if I do nothing?
If you do not renew your membership, you will still be able to visit Sydney Zoo and enjoy your member benefits until your membership period has ended (you can check this date in the member portal on your Digital Ticket). Your membership will then become inactive.
How do I cancel?
There is no need to cancel, simply do not renew your membership and it will become inactive after your membership period has passed.
How do I add or remove someone from my membership?
Please email members@sydneyzoo.com and one of our friendly team members will assist you.
My infant has now become a child, how can I update my membership?
Our system will automatically recognise your child’s birthday and upgrade them to a child during the membership renewal process. If you have any questions, please email our friendly team at members@sydneyzoo.com.
My child turns 3 during the new membership period, should I purchase an infant or child membership?
The membership should be purchased based on your infant’s current age. This will be valid for the whole year. Next time your membership is up for renewal the age of your child will be assessed and the correct membership type will be offered.
My child turns 16 during the new membership period, should I purchase child or adult membership?
The membership should be purchased based on your child’s current age. This will be valid for the whole year. Next time your membership is up for renewal the age of your child will be assessed and the correct membership type will be offered.
When will my card be charged?
Your card will be charged on the day you renew your membership. Any days remaining on your current membership will be added to your new membership.
Can I add another member later?
You are welcome to purchase additional memberships at sydneyzoo.com but we cannot add members to an existing membership at a later date. If you need to change the names or setup of your existing membership, please contact us before renewing.
Are memberships transferable?
Memberships are not transferable. If you need to change the names or setup of your existing membership, please contact us before renewing.
Why do you securely store my credit card details?
We securely encrypt your payment details for the purpose of annual rebilling, as per the membership terms and conditions. You can delete your payment details via the Member portal at any time, which will cancel future automatic membership renewals.
Can I use a gift voucher to pay for my new membership?
Yes! Simply log in to the member portal and follow the prompts to renew. You can then add your gift voucher code to the cart at checkout.
DINE & DISCOVER NSW VOUCHERS
We’re accepting Dine & Discover NSW vouchers! For information on how to redeem your vouchers.
Where can I purchase a Sydney Zoo gift voucher?
Gift Vouchers are available for purchase online at sydneyzoo.com.
What gift voucher types are available?
You can choose from a range of individual or family day tickets or individual or family memberships. Gift voucher recipients can redeem the value of their gift voucher for any ticket type online, or instore on food, drink or zoo shop purchases.
Can I purchase more than one gift voucher?
You can purchase multiple gift vouchers in one transaction. Just add the gift vouchers you want to purchase to your cart and complete your transaction. You will receive a separate email gift voucher for each ticket type you have purchased.
How do I redeem my gift voucher?
Go to sydneyzoo.com, choose a day ticket or membership, then enter your gift voucher code in the voucher field at the checkout. You can also scan the QR code from your gift voucher instore at our restaurant, cafes or zoo shop to redeem on food, drink or retail items.
What animals will we be able to visit at Sydney Zoo?
Meet a range of exotic and Australian species. Click here to see the animals you’ll be able to visit at Sydney Zoo.
Does Sydney Zoo offer animal encounters/experiences?
Yes! You can now get even closer to our animals with new encounters and the popular Mini Zookeeper For a Day program for kids aged 8-12 years old.
Are your experiences COVID safe?
Yes, we are following guidelines as outlined by the government.
I’m a member, do I get a discount?
Yes, members save 10% on all encounter and Mini Keeper program bookings.
Where is Sydney Zoo located?
We are located on the Great Western Highway at Bungarribee, near Eastern Creek. Our official address is 700 Great Western Highway, Bungarribee, NSW 2767.
How do I get to Sydney Zoo?
We will be accessible by car or public transport. We have excellent access to the M4 and M7 Motorways and will offer on-site parking.
How much is parking?
All parking at Sydney Zoo is FREE in our on-site car park.
What are your opening hours?
We are open every day from 9am – 4pm.
Can I leave the zoo and re-enter on the same day?
Yes you can! See our zoo entrance or zoo shop for a re-entry pass-out before you exit.
Is the zoo suitable for guests with a disability?
Sydney Zoo is 100% accessible – there will be no part of the Zoo that is off-limits to those in wheelchairs or those who require walking assistance. We’ve also made sure we’ve included wide pathways that span across the Zoo.
Do you offer prams or wheel chairs for hire?
We offer pram and wheel chair hire at the prices listed below. Give us a call on 02 7202 2560 ahead of your visit to organise. Stroller Hire proudly supported by Baby Jogger. $15 plus $20 refundable deposit. Wheelchair Hire proudly supported by Sunrise Medical. Free plus $50 refundable deposit. Electric Mobility Scooter proudly supported by Sunrise Medical. $20 per day plus $80 refundable deposit. The weight limit on scooters is 135kg based on manufacturer’s instructions. The hire of a mobility scooter is only available to persons with limited or restricted mobility i.e. a person who is not capable of walking large distances due to a medical condition, an injury, pregnancy, obesity or advancing age. Sydney Zoo offers high quality mobility devices for hire from our information desk at the zoo entrance, subject to availability. Photo identification is required. For advanced bookings, please contact our reservations team at 02 7202 2560 as availability is limited.
How do I get a job at Sydney Zoo?
We’re so excited to see so many people interested in working at our zoo! The best way to get a job is by checking our careers page and applying directly for any available positions. With so much interest, unfortunately we cannot accept job applications via email or social media messages for roles that aren’t currently advertised. Please see our careers page for any current job offerings and information on how to apply to work at the Zoo. All available jobs are listed on our website and Facebook page.
Will Sydney Zoo offer volunteer and work placement opportunities?
We will offer a range of positions, both skilled and unskilled. We will be looking to put on volunteer and work placement opportunities in future, please keep an eye on our Facebook page and the careers page on our website for more information.
What course/s should I study if I want to work as a Zookeeper at Sydney Zoo?
The minimum requirement to work with our animals is Certificate III in Captive Animals. From there, you can go on to complete higher certificates or a university degree in Zoology or Animal Science.
