Dubai is home to some of the world’s most iconic landmarks and attractions, and the Palm Monorail is no exception. This state-of-the-art monorail system is located on the Palm Jumeirah, one of Dubai’s most luxurious and exclusive areas, and offers visitors a unique and exciting way to explore the island.
The Palm Jumeirah is a man-made island that is shaped like a palm tree and is home to some of Dubai’s most luxurious hotels, residences, and attractions. The island is connected to the mainland by a road bridge, but the best way to experience the beauty of the Palm Jumeirah is by taking a ride on the Palm Monorail.
The monorail system is operated by the Dubai RTA (Roads and Transport Authority) and consists of a single track that runs along the trunk of the palm tree-shaped island. The monorail has two stations, the Gateway Station at the base of the island and the Atlantis Aquaventure Station at the top of the island.
The Gateway Station is located at the entrance to the Palm Jumeirah and provides visitors with easy access to the island. The station has a large parking lot, a ticket counter, and a small convenience store. From here, visitors can board the monorail and begin their journey along the trunk of the island.
The monorail’s second station is located at the Atlantis Aquaventure Waterpark, one of Dubai’s most popular attractions. The waterpark is home to a variety of thrilling water rides and attractions, including the Tower of Neptune, the Leap of Faith, and the Shark Attack Slide. Visitors can also enjoy a range of water activities, including swimming with dolphins and snorkeling with sharks.
The Atlantis Aquaventure Station is located at the top of the island and provides visitors with stunning views of the surrounding area. From here, visitors can also take a short walk to the Atlantis hotel, which is one of the most iconic hotels in Dubai. The hotel is home to a variety of luxury restaurants and bars, as well as a private beach.
The Palm Monorail is a popular attraction among visitors to Dubai, and for good reason. The monorail provides visitors with a unique and exciting way to explore the Palm Jumeirah and take in the stunning views of the surrounding area. The monorail’s state-of-the-art design ensures a comfortable and safe ride for all passengers, and the views from the monorail’s elevated track are truly breathtaking.
The monorail operates daily from 9 am to 10 pm, with trains departing every 15 minutes. Tickets can be purchased at the Gateway Station or the Atlantis Aquaventure Station, and prices are very reasonable. The monorail is also wheelchair accessible, making it a great option for visitors with mobility issues.
In conclusion, the Palm Monorail is a must-see attraction for anyone visiting Dubai. The monorail provides visitors with a unique and exciting way to explore the Palm Jumeirah and take in the stunning views of the surrounding area. The monorail’s state-of-the-art design ensures a comfortable and safe ride for all passengers, and the views from the monorail’s elevated track are truly breathtaking. So if you’re planning a trip to Dubai, be sure to add the Palm Monorail to your itinerary.
When will the Palm Monorail start operating?
The Palm Monorail is already operational.
Can I buy tickets at the station or just online?
Yes, you can buy tickets at the station as well as online.
What stations are open? When will they open? (Ex: The Pointe, etc.)
All of our stations are operational except for The Pointe, which will open in 2021.
What are the operating times?
Operating times are from 9am to 10pm, with a time gap of 6 minutes between every departure.
How much is a one-day ticket?
One way ticket starts from AED 10 (US $2.70), with an all-day access pass for AED 35 (US $9.50). See Prices.
What are the different locations that I can go to?
You can check out the different attractions in Palm Jumerirah here
Can you give me a discount?
A 20% discount is offered to Esaad Card & EK Platinum Card (EK & Fly Dubai Staff) holders on single & round trip tickets, as well as single day passes.
I saw a cheaper price
The prices are the same online and offline.
Do you offer discounts for groups or corporates?
Yes, please send your request to: [email protected]
Do you have mothly or yearly cards or an unlimited day pass?
Yes, we do! Our day passes start at AED 35. Seasonal, annual and monthly passes will be available soon.
Do kids get a special price? (Besides the family pass)
The prices are the same for kids. However, they can receive free entrance if they are 110 cm or less in height.
Can you explain the services offered?
Accessibility features for people of determination, bathrooms located at each station, and various convenience stores. WIFI will be launched soon
Can a customer get a roundtrip from Atlantis to Atlantis?
Yes! By booking from Atlantis to the Gateway station as a roundtrip.
Is the parking free at The Palm Gateway Station?
Monorail users will obtain 3 hours free parking upon ticket validation. AED 10 fee per hour will be applicable following the 3rd hour of free parking.
Can I bring my bike/scooter on the monorail?
Yes, you are more than welcome to bring your bike!
Can I bring my pet on the monorail?
No, pets are not allowed inside the Monorail.
What is the time interval/waiting time for each trip?
The time gap between every departure is 15 minutes.
What is the total capacity of the monorail per trip?
It is a maximum of 419 during crush load time.
How many passengers can ride on the monorail per trip?
302 passengers can ride the monorail at the normal maximum load time.
Can I bring a luggage on board?
Yes, you can.
Are there any buses from any metro station connecting to the monorail?
No RTA busses are connected, but the Dubai Tram is the closest one.
What is the capacity during Covid?
Your safety always comes first. During current times, the maxium capacity is 200 people.
Who owns the palm monorail?
It is owned and managed by Nakheel.
Can we park in the monorail's parking even if we are not using it?
Unfortunately, you will not be able to park if you are not using the monorail.
Is there any special offer on weekends ?
We don't have any special offers on weekends, but you can benefit from our passes.
What are the different available passes?
Daily passes are available. Seasonal, monthly & annual passes will be announced soon.
Where does the Palm Monorail go?
From the Palm Gateway station to the Atlantis Aquaventure Waterpark.
How long is the ride?
It is approximately 9 minutes long.
Do you accept debit/credit cards or NOL cards?
Yes, debit & credit cards are accepted. Soon, riders will be able to use NOL cards.
Is there handicap/stroller accessibility at the Monorail?
Yes, there is handicap/stroller accessibility.
How much is the ticket for each route?
Tickets for each route start from AED 10.
Do you give refunds? How can I request a refund?
Please send an email to: [email protected]
How do I redeem e-tickets?
Please show your e-tickets at the ticket counter.
How do I redeem a voucher?
Simply visit the customer service desk at the station when you arrive.
Do the tickets expire?
Tickets bought for a particular day should be used on that same day.
How do I use the ticket(s) at the station gates?
Please show the tickets at the entry gates. Our staff will assist you.
How do mobile tickets work? Where can I buy them?
You can buy tickets online through booking.palmmonorail.com, and simply show your e-ticket at the station.
Can I use Google Pay? Apple Pay?
Yes, you can!
Where are the Palm Monorail stations?
We currently have four stations; the Palm Gateway, Al Ittihad Park, Nakheel Mall, and Atlantis Aquaventure.
Can I get to the Atlantis Hotel by taking the monorail?
Yes, you can reach the Atlantis, The Palm by taking the monorail to the Atlantis Aquaventure station.
Where does the monorail start and end?
From the Palm Gateway station to Atlantis Aquaventure.
How can I get to the station? What is the exact location?
Via the Dubai Tram, taxis, and private transportation.
Do you have packages for the attractions? (Ex: Monorail tickets and a pass to Atlantis)
We are launching special packages soon. Stay tuned!
Is there a point of sale at the Golden Mile station (Al Ittihad Park station)?
Yes, you can pay by card at all stations.
Can I use the same Dubai metro card?
NOL card integration will be available soon.
What are the different attractions offered at each location?
Please visit our atractions page: here
I want to visit The Lost Chambers Aquarium.
Simply take the Palm Monorail to the Atlantis Aquaventure station. Then exit the station to Atlantis, The Palm, then follow signs to The Lost Chambers Aquarium.
Are coupons or groupons available?
You can email us at [email protected] for more information.
How long does it take from one location to the other? (The approximate time per ride).
The total ride is for 9 minutes and each station ride is around 3 minutes.
Can I get parking membership at the Palm Monorail?
Yes, parking memberships are available through different packages.yoo can view:Click here for more details.