Curating the perfect experience for you and your loved ones is our number one priority. To ensure your day goes by filled with fun, we make sure safety always comes first.
Your utmost safety is achieved through dedication and teamwork to ensure that each guest has a memorable and safe experience at the world’s only island waterpark. This high level of safety has been a priority from the initial design and construction of the waterpark including covering the floor in an anti-slip rubber safety surface to help prevent injuries, to the daily internal maintenance and safety checks.
Prior to opening the waterpark each day, Park Management and the Maintenance Staff inspect the waterpark to ensure the attractions are in safe working order. Pearls Kingdom is also subject to a set of external examinations including inspections by the Technical Safety Standards Authority and the UAE Health Department throughout the year. To ensure guest safety, Pearls Kingdom is a member of the world’s leading lifesaving organization, which works to prevent drowning and water-related injury through training programs, public education, safety management services and lifesaving support and provides the only nationally recognized lifeguarding certification.
Our Aquatic Staff is made up of members from over 15 nationalities and are rotated across the park on their shifts, so as to ensure the highest level of alertness. Our staff is also mandated to attend in-water training to ensure that their skills meet the high level of standards set out by the Jeff Ellis & Associates, Inc. (E&A) is an International Aquatic Safety and Risk Management Consulting. Lifeguards hold the UAE Lifeguard Championship Award in addition to their First Aid & (CPR) Cardiopulmonary resuscitation certificate. Slide attendants hold a Standard First Aid & (CPR) Cardiopulmonary resuscitation Certificate. All Aquatic Staff Members are easily identifiable light blue uniforms to be able to quickly offer assistance.
Safety is further maximized for non-swimmers on the waterslides to ensure that all guests are able to participate and enjoy the waterpark. All riders are supervised by a trained waterpark attendant and the kids slides end in a run out containing less than 1 foot of water. Pearls Kingdom also encourages the use of life jackets in the wave pool for smaller children. Life jackets are supplied at no charge upon request, outside life jackets and other flotation devices including pool noodles, floating baby chairs and other flotation devices are not permitted in the waterpark to limit possibilities of cross-contamination.
Throughout Pearls Kingdom, guests are invited to become partners in safety, and are asked to pay attention to signage, verbal commands by lifeguards and to obey any height, weight, skill and health restrictions for the various parts of the waterpark. The slides have a minimum height requirement as regulated by the SST to ensure rider safety. Our goal is to constantly maintain and upgrade its services to provide the safest and most enjoyable waterpark experience for guests of all ages. We hope that you enjoy your time with us.
ARE PETS ALLOWED AT AL MONTAZAH PARKS?
No, they are not.
WHAT FACILITIES ARE AVAILABLE FOR GUESTS WITH DISABILITIES?
Al Montazah Parks provides wheelchairs for people with disabilities at the ticketing counter.
HOW MANY PEOPLE MUST BE IN MY GROUP TO GET A DISCOUNT?
Please contact the Sales Department to help you with all group discount information.
AM I ALLOWED TO BRING MY OWN FOOD IN THE PARK?
Outside food is not allowed in Al Montazah Parks.
DO YOU ALLOW PEOPLE WITH SPECIFIC DIETRY REQUIREMENTS TO BRING FOOD INSIDE THE PARK?
Although we are flexible when it comes to health issues and specific diets, please contact the park prior to arrival for further information.
CAN I SMOKE INSIDE AL MONTAZAH PARKS?
Smoking is strictly prohibited within Al Montazah Parks.
DO THE PARK ATTRACTION HAVE MINIMUM HEIGHT REQUIREMENTS?
Yes, every ride has its own height requirement and restriction as well
CAN I LEAVE THE PARK AND RE-ENTER LATER?
You may do so, but only after informing a Customer Service staff member.