Bounce UAE is an entertainment company based in the United Arab Emirates that specializes in trampoline parks. The company was founded in 2012 and has since expanded to multiple locations in the UAE, including Dubai, Abu Dhabi, and Al Ain.
Bounce UAE’s trampoline parks offer a wide range of activities, including free jumping, dodgeball, basketball, and more. The company also offers fitness classes, birthday parties, corporate events, and school trips.
One of the unique features of Bounce UAE is its emphasis on safety. The company uses high-quality trampolines and safety equipment, and all visitors are required to watch a safety video and sign a waiver before they can jump. Additionally, the company employs trained staff members who monitor the trampoline areas and ensure that all visitors follow safety guidelines.
Bounce UAE’s trampoline parks have become popular destinations for people of all ages. Children enjoy the opportunity to jump and play in a safe environment, while adults appreciate the chance to exercise and have fun at the same time. The company’s trampoline parks have also become popular destinations for corporate team-building events and school field trips.
In addition to its trampoline parks, Bounce UAE has also expanded into other areas of entertainment. The company operates an indoor climbing facility called Climb On, as well as an outdoor adventure park called Adventure HQ. These facilities offer a range of activities, including rock climbing, zip lining, and obstacle courses.
One of the reasons for Bounce UAE’s success is its focus on innovation. The company is constantly looking for new ways to improve its facilities and offerings, and has recently introduced several new features to its trampoline parks. For example, the company has installed LED lights and special effects to create a more immersive experience for visitors. Bounce UAE has also introduced new games and challenges, such as a ninja warrior course and a virtual reality experience.
Another reason for Bounce UAE’s success is its commitment to customer service. The company has a dedicated team of staff members who are trained to provide exceptional service to visitors. The staff members are friendly, knowledgeable, and always willing to help visitors with any questions or concerns.
Bounce UAE’s success has not gone unnoticed. The company has won several awards, including the Best Family Entertainment Center award at the 2017 Middle East Leisure and Attractions Council Awards. The company has also been recognized for its commitment to sustainability, and has implemented several initiatives to reduce its environmental impact.
In conclusion, Bounce UAE is an innovative and successful entertainment company that has become a popular destination for people of all ages in the United Arab Emirates. The company’s focus on safety, innovation, and customer service has helped it to stand out in a crowded market, and its commitment to sustainability has earned it recognition as a responsible corporate citizen. With its continued focus on providing high-quality entertainment and experiences, Bounce UAE is poised for continued success in the years to come.
WHAT IS BOUNCE DOING TO ENSURE THE SAFETY OF THE JUMPERS?
Safety is our number 1 priority, it always has been and always will. Keeping our staff and customers safe during this time is top of our minds, top ensure this, we have implemented the following 6 steps: 1. Additional Cleaning and Sanitisation procedures, cleaning will be continuous throughout the day. 2. We will be conducting temperature screening for all staff and customers when arriving at BOUNCE. If anyone has symptoms (Temperature over 37.5 degrees) they will be denied entry to the venue and asked to seek medical attention. 3. BOUNCE is socially distanced, with our 1 person per trampoline rule, this will continue in our café area where we will operate with 2m social distancing rules in place. With 1 person per trampoline, you are always 2m away from other people. 4. All customers and staff are required to wear facemasks at all times (to be confirmed at time of opening) 5. Reduced Capacity, BOUNCE will have less customers than normal, to ensure all of our safety. We encourage you to book online at all times to avoid disappointment at the venue. It will also allow us to go ‘contactless’ and avoid the need to handle cash. 6. BOUNCE has introduced a new role of a Hygiene Host, a dedicated staff member to ensure that all health screening and cleaning measures are followed at all times.
HOW OFTEN DO YOU STERILIZE?
Each day we thoroughly clean the venue and trampolines with approved disinfectant solutions. We also provide hand sanitisers for customers to use. BOUNCE has introduced a new role of a Hygiene Host, a dedicated staff member to ensure that all health screening and cleaning measures are followed at all times. One of their is core responsibilities is to wipe surfaces on a continuous basis. The Government and Health Authorities have said BOUNCE continues to be a safe place to visit due to the low numbers. We also provide hand sanitisers & anti-bacterial soaps for customers to use.
HOW MANY PEOPLE ARE ALLOWED TO JUMP PER SESSION?
BOUNCE will have less customers than normal, to ensure all of our safety. We have reduced the capacity to 40%. Our massive venues allow plenty of space for every visitor. We encourage you to book online at all times to avoid disappointment at the venue. It will also allow us to go ‘contactless’ and avoid the need to handle cash.
CAN FOOD BE CONTAMINATED?
No. The latest advice from the Health Authorities is that cooking of food kills all viruses.
CAN I CANCEL MY BOOKING?
We have introduced “Flexible booking options” – With current levels of uncertainty within the community we want to ensure that our customers can book their BOUNCE experience knowing they have the flexibility to move their booking if they decide to in the future. Bookings can now be moved without penalty up to 12 months in the future. All fees or deposits paid will be held in credit.
WHAT TYPE OF SCREENING METHODS ARE YOU USING?
We have many procedures in place to maintain health and safety, all of these are managed by our Hygiene Hosts, this included screening: • All staff members and customers must have a temperature check to ensure their body temperature is below 37.5 degrees. If it’s above this, they will be asked to seek medical assistance and leave the venue • All customers and staff members must wear face masks at all times • Ensure all hands sanitizers are in place around the venue and are used regularly throughout the day.
WHERE IS BOUNCE LOCATED?
We currently have an ever-increasing number of venues in the Middle East, as well as international. Check out our location pages for your closest venue. BOUNCE-X BOUNCE Dubai, Al Quoz BOUNCE Abu Dhabi BOUNCE Al Ain
IS THERE ANY AGE, HEIGHT OR WEIGHT LIMIT?
One of the great things about trampolining is that anyone can do it, from young children to grandparents! -For safety reasons, Junior Jumpers have a dedicated areas to jump (kids from walking age and under 110 cm)
DO I NEED TO BOOK IN ADVANCE?
We recommend booking in advance. Weekends and holidays sell out in advance and walk-ins cannot be accommodated if so. Click Book Now to check availability and make a session booking.
I DON’T HAVE A CREDIT CARD. CAN I PAY WHEN I GET THERE?
We accept all major credit cards and debit cards. If you are unable to book online then you can make a booking over the counter, however by not booking in advance you run the risk of missing out or waiting for a session with available space.
IS MY BOOKING REFUNDABLE OR TRANSFERABLE?
All bookings are non-refundable and non-transferable. If you have further concerns about this please contact us on +971 4 321 1400 or email email@example.com
WHAT TIME SHOULD I ARRIVE FOR MY BOOKING?
We recommend arriving 15 min prior to booked time to check in.
WHAT IF I HAVE QUESTIONS AND WANT TO TALK TO SOMEONE?
Give us a call on +971 4 321 1400 to speak to a BOUNCE customer service team member.
WHAT TYPE OF TICKET SHOULD I BUY?
Check out our Pricing Page for a full list of ticket types.
WHAT DO I WEAR?
We recommend athletic and comfortable clothing. BOUNCE socks with grip are compulsory to avoid slipping, these are included in your admission fee when you visit BOUNCE and are then yours to keep. Flat soled and closed toe shoes must be worn at all times in the Freerun.
CAN I LEAVE MY KIDS UNSURPERVISED AT BOUNCE?
Children below 12 years old must be accompanied by a parent or guardian at all times.
CAN I BRING MY OWN FOOD?
Due to our food health & safety policy, no self-catering is allowed.
DO YOU HAVE LOCKERS?
BOUNCE has open cube lockers and paid secure lockers available.
DO YOU OFFER GROUP RATES?
Yes – we have discount rates for groups of 10 or more, click here to learn more about Groups and Events.
DO YOU SELL GIFT VOUCHERS?
Yes – we have a Multi Visit Pass that can be given as a gift. Our 5, 10 & 20 Multi Visit Passes are available in venue for General Admission, Junior Jumper and BOUNCE Fit. A Multi Visit Pass, BOUNCE socks and wristband is the perfect ready-to-go present! Available to purchase in venue.
HOW DO I FIND OUT MORE INFO?
Please call our contact center crew on +971 4 321 1400 during the hours of 9:00 am – 8:00 pm everyday. Alternatively send us an email to firstname.lastname@example.org
IS JUMPING AT BOUNCE GOOD FOR ME?
Yes. Trampolining is one of the best forms of exercise! Click here for the health benefits of trampolining.
IS BOUNCE SAFE?
Safety is the number one priority at BOUNCE. For details see the safety section.