Palais Garnier Paris

Check the time and place of your performance. Palais Garnier: Place de l'Opéra, 75009 Paris Metro: Opéra (lines 3, 7 and 8), Chaussée d'Antin (lines 7 and 9) Madeleine (lines 8 and 14), Auber (RER A) Bus: 20, 21, 22, 27, 29, 42, 52, 66, 68, 81, 95 Parking: Q-Park Edouard VII - Rue Bruno Coquatrix 75009 Paris (opposite 23 Rue de Caumartin) Reserve your space in this car park Opéra Bastille: Place de la Bastille, 75012 Paris Metro: Bastille lines 1, 5 and 8, RER Gare de Lyon Bus: 20, 29, 65, 69, 76, 86, 87, 91 Parking: Q-Park Opéra Bastille - 34 rue de Lyon 75012 Paris Book your space in this car park

There is no particular dress code, but proper attire is required. For gala evenings, it is suggested that gentlemen wear a dark suit and ladies a dress.

Check the venue (Palais Garnier, Opéra Bastille or partner theatre) and the performance time. It is recommended that you arrive 45 minutes before the start of the performance, as bag checks and health pass checks can increase the time taken to enter the auditorium. Certain performances are preceded by mini-concerts or lectures: please refer to the page presenting the performance (internet, brochure).

The auditorium doors are closed as soon as the curtain rises. The theatre doors close 15 minutes after the start of the performance and reopen at the interval if the performance includes one. If you arrive within 15 minutes of the start of the performance, you will not be allowed to enter the auditorium and will be directed to the TV areas where you can watch the first part of the performance. You will be able to go to your seats during the interval if the performance includes one.

Opéra Bastille: You can consult the conditions for visits here. Palais Garnier: You can book at the ticket office, at the automatic terminals or online. The entrance ticket includes access to the public areas including the Opera's Library-Museum, the Rotonde des Abonnés and the Bassin de la Pythie, the Grand Escalier, the Grand Foyer and the Avant Foyer, the Salons de la lune et du soleil, the Rotonde du Glacier and its tapestries. Access to the auditorium may be restricted or impossible for technical and/or artistic reasons. Do not forget to consult the exceptional closing days.

The Pass' Jeunes: sold in limited quantities at the beginning of the season for €20 and specially designed for the under-28s, it allows them, among other advantages, to benefit from preferential rates on a selection of performances at the Paris Opera and the Comédie-Française. Young people's subscriptions: reserved for the under-28s, these attractive packages combine performances in 4th category seats at the Palais Garnier and 8th category seats at the Opéra Bastille. Last minute rates: All young people under 28 years of age benefit from a preferential rate on last minute tickets still available at the Paris Opera box office, at the latest 30 minutes before the curtain rises (€35 for operas, €25 for ballets and recitals, €10 for Sunday chamber music concerts). Holders of the Pass' Jeunes have priority purchase for these tickets. Young Audience Pre-Openings: young people under 28 have the opportunity to attend pre-opening performances of a selection of new productions and creations at the preferential rate of €10. Culture Pass: Culture Pass holders benefit from offers throughout the season via the dedicated application.

The Paris Opera provides access to its two theatres for those with reduced mobility and for blind and visually impaired persons: Find out more. You can contact the Spectator Service on 01 40 01 18 50 from Monday to Friday from 10am to 1pm and from 2pm to 5pm, or by email at accessibilite@operadeparis.fr.

You are considered a group if you purchase a minimum of 10 seats per performance.

Subscribers have priority booking and can subscribe as soon as the season is launched on operadeparis.fr, by mail or at the box office by appointment.

As a subscriber, you can exchange your tickets free of charge for another date of the same production up to 48 working hours before the date of the performance or for another production up to one month before the date of the exchanged performance and according to availability (a fee of €10 per seat is charged for exchanges made between one month and 48 hours before the date of performance).

As a subscriber, you can book for all the season's productions regardless of the booking calendar (subscriber bypass).

If you have a paperless voucher, you must download it before you can use it. The voucher code is printed on the ticket. You can book at the box office, by telephone on 08 92 89 90 90 (€0.35 incl. tax/min. from a landline, Monday to Saturday from 9am to 7pm, except public holidays) or on the internet by quoting your gift voucher code at the "Summary" stage of your order. Vouchers cannot be returned or exchanged and cannot be extended.

Your personal space is accessible from our website operadeparis.fr using your usual login and password. It will allow you, among other things, to consult your personal offers, to book your performance tickets and to download or print your tickets.

We suggest that you use the Mozilla Firefox or Chrome browsers for optimal use of our website. If you have lost or forgotten your password, please click on forgotten password on the login page. You can contact the Spectator Service in case of problems: resa.internet@operadeparis.fr. Do not hesitate to update the application on your smartphone or to delete the browsing history on your computer if you encounter difficulties.

The credit balance is a special reserve account in your personal space, into which the Paris Opera may deposit an amount owed to you (sale of a ticket on the Exchange, cancellation of a performance...). This balance can be used for any online purchase or transferred to your bank account by entering your bank details (BIC and IBAN) in your personal space.

The sales price of the ticket is freely determined by the seller and must not exceed the initial value. A purchase and sale fee is applied, which means that a ticket cannot be bought at no cost.

To consult the available tickets, go to the Ticket Exchange accessible here. If you wish to resell your ticket, you must use your usual login and password and then go to the ticket list, also accessible here.

At the time of purchase, the Paris Opera handles the entire transaction, including the transfer of tickets to the new buyer. A fee of 7.5% of the initial ticket price is then retained for the buyer, and a fee of 2.5% of the ticket sale price for the seller.

Tickets can be collected from your personal space on operadeparis.fr, under the heading "My tickets". They are available in a format suitable for printing on paper and in a version designed for your mobile phone screen.

Gift vouchers, programme vouchers, performance gift packs, Pass' Jeunes, Pass' Académie, Pass' Duo, Pass' Famille and all tickets requiring proof of age (young people under-28 rate, disabled person's rate, under-40s' rate, etc.) cannot be put on sale on the official ticket exchange. Tickets purchased on the Ticket Exchange cannot be re-sold.

The official Paris Opera Ticket Exchange is a service that allows you to sell certain tickets to other spectators in complete confidence and security. Tickets purchased on the Ticket Exchange cannot be re-sold afterwards.

No. Customers of the Paris Opera's commercial partners (ticketing agencies, distributors, TOs) cannot re-sell their tickets on the Exchange.

No. Members of a group (CSE, association, group of friends, school groups) must contact the holder of the initial order (the group representative) if they wish to put their ticket(s) on sale. Only the person who placed the order will be credited with the sale.

Yes, however, the subscriber who paid for the tickets resold will be credited with the amount of the sale.

The proceeds of the sale will be credited to the credit card used for the online purchase. In all other cases (payment at box offices, by cheque, etc.), the sale proceeds are paid into the seller's credit balance, which is available in the seller's personal space on operadeparis.fr, under the heading "My available credit". This balance can be used for any online purchase or credited to the seller's bank account by entering the bank details (BIC and IBAN) in the personal area.

You can contact the Spectator Service by email: resa.internet@operadeparis.fr.

The sale of tickets can be cancelled at any time (if the purchase has not been made in the meantime) in your personal space, under "My tickets".

Subscribers can exchange tickets free of charge for another date of the same production up to 48 working hours before the date of the performance or for another production up to one month before the date of the performance being exchanged, subject to availability (a fee of €10 per seat is charged for exchanges made between one month and 48 hours before the date of the performance).

For a fee of €10 per seat, you can exchange tickets for another date of the same production (subject to availability) up to 48 hours before the performance date (5 working days for groups). Details on 08 92 89 90 90 (€0.35 incl. tax/min. from a fixed line, excluding operator charges) or on + 33 1 71 25 24 23 from abroad, Monday to Saturday from 9am to 7pm.

The list of events covered by cancellation insurance is detailed in Article 5 of the General Terms and Conditions of Sale. In particular, the following events are covered: serious accidents and illnesses, death of a relative, birth of a child or grandchild, public transport strike, immobilisation of the vehicle, etc. Please note: cancellation insurance does not cover booking errors or changes, or events linked to the health crisis.

Even-numbered seats are located stage-left (2, 4, 6, 8... i.e. on the right when looking at the stage) and odd-numbered seats stage-right (1, 3, 5, 7...). Thus seats 2, 4, 6, 8... follow each other in the same row. At the Opéra Bastille, they meet in the centre at seats 1 and 2.

6th category seats at the Palais Garnier (€10 seats with highly limited visibility) are sold on the day of the performance, as soon as the box office opens. 9th category seats at the Opéra Bastille and 5th category seats at the Palais Garnier (reduced visibility) are generally sold at the Opéra Bastille and Palais Garnier box offices, according to the booking opening calendar.

All young people under 28, spectators over 65 and jobseekers (documentary proof required) benefit from a preferential rate on last-minute tickets still available at the Palais Garnier and Opéra Bastille box offices, at the latest 30 minutes before curtain up. For young people under 28, jobseekers and non-taxable spectators over 65: - €35 for an opera ticket. - €25 for ballet and concert/recital tickets. - €10 for a Sunday chamber music concert. For spectators over 65 years of age: - €70 for an opera ticket. - €40 for ballet and concert/recital tickets. - €15 for a Sunday chamber music concert. Excluding young audience pre-openings and special evenings. Pass' Jeunes holders have priority purchase for these tickets as do spectators who enjoy no discount.

Seats can be purchased according to the booking schedule. On booking opening days, from 12 noon onwards, sales on operadeparis.fr and by telephone (on 08 92 89 90 90, €0.35 ttc/min from a fixed line excluding operator charges or +33 1 71 25 24 23 if you are calling from abroad) and at the Palais Garnier and Opéra Bastille box offices (regardless of the performance venue for which you wish to book).

If you are not a season ticket holder, we advise you to book as soon as sales for your chosen production open at 12 noon on the Internet, by telephone or at the box offices of our theatres. When a performance is sold out, tickets may be put back on sale afterwards. For this reason, we invite you to create an alert and to log on regularly to operadeparis.fr. You can also buy tickets on the Paris Opera's ticket exchange, accessible here

There are several reasons why your payment may not have been validated: a momentary interruption in the connection between the Opera's website and the credit card server, between the credit card server and your bank, an error in entering the number, expiry date or security code, a monthly limit being exceeded, etc. We cannot determine the exact cause of the non-validation of your payment. When an order is not validated, the tickets are automatically put back on sale. We invite you to check beforehand in your personal space under the heading "My tickets" whether your order appears and, if necessary, to renew your reservation.

No. Only programme vouchers need to be printed. If you have chosen to download your tickets onto your Smartphone, you do not need to print them. Simply present your e-ticket for inspection at the entrance to the theatre.

If you have chosen the "contrôle" collection method, we invite you to collect your tickets from the general information desk of the Opéra Garnier located on the right as you enter and from counter n°2 at the Opéra Bastille, using your order number and as of 45 minutes before the beginning of the performance. If your performance is scheduled in another theatre, we invite you to collect your tickets as of 45 minutes before the start of the performance.

If you have chosen to have your tickets sent by post, they will be dispatched within 3 working days of your order (excluding subscriptions). If you have not received your tickets three days before the performance, please send an email to resa.internet@operadeparis.fr.

You must have Acrobat Reader software installed. You can download and print your tickets from your personal space on operadeparis.fr, by clicking on "Sign in" and going to "My Orders". If you are unable to do so, please send an email to resa.internet@operadeparis.fr.

If your tickets are to be collected from the information desk, they are only available on the day of the performance, as of 45 minutes before the start of the performance: at counter n°2 at the Opéra Bastille or at the general information desk in the Palais Garnier (located in the theatres' foyers).

No. However, tickets are not nominative.

The Palais Garnier and the Opéra Bastille are equipped with surtitles in French and English. Surtitles are not visible from all seats (information at the time of purchase online or to be checked with the sales representative by telephone or at the box office).

The length of the performance and the number of intervals are indicated on the description of each production on operadeparis.fr.

You can leave your belongings in the cloakrooms located on various levels of both theatres (free of charge) during the performances. The cloakrooms are closed during visiting hours. Travel bags, suitcases, pushchairs, kick scooters and skateboards are not allowed on the premises.

You can purchase your programme voucher at the same time as your tickets on the Opera's website or at our theatre box offices. You can redeem your voucher with the programme vendors on the day of the performance or as of the first performance of the production concerned. You can also buy the programme on the spot when you come to the performance.

At the Palais Garnier and the Opéra Bastille, bars offering drinks and light meals are available in the public areas three quarters of an hour before each performance and during the intervals. To avoid queuing during the interval, you can order directly from the bars as soon as you arrive in the theatre. At the Palais Garnier, the CoCo restaurant is open during the day and in the evening with an à la carte menu, at lunchtime (12pm-3pm), dinner (7pm-11pm) and brunch at the weekend. Entrance on Place Jacques Rouché, on the right-hand side when looking at the façade). Reservations recommended on 01 42 68 86 80 or by e-mail: contact@coco-paris.com It is forbidden to consume food and/or drink in the auditorium.

Children may attend performances in the main auditoriums (Bastille and Garnier) from the age of 5. You must book a ticket for the performance: there are preferential rates for under-28s only on last minute tickets still available at the Paris Opera box office, at the latest 30 minutes before the curtain rises. As some performances are not suitable for young children, we advise you to check the content and duration of the performance before booking. Our advisors are at your disposal to provide further information. The "Young Audience" season at the Bastille Amphitheatre presents about sixty performances per year at a price of €16 for adults and €5 for children under 13. We invite you to consult the programme here.

It is forbidden to photograph, film or record all or part of the performance.

Do not hesitate to contact our advisors by phone at 08 92 89 90 90 (0,35 € TTC/min from a landline excluding possible operator charges) or + 33 1 71 25 24 23 from abroad from Monday to Saturday from 9am to 7pm, except public holidays, or by email at resa.internet@operadeparis.fr.

For lost and found items at the Opéra Bastille, contact 01 40 01 17 17 from Monday to Friday from 9am to 6pm. For Palais Garnier lost property, contact 01 40 01 80 80 from Monday to Friday from 9am to 6pm.